Terms of Service

Version: 2.0 Effective date: 2026-05-23 Last updated: 2026-05-23

These Terms of Service (the "Terms") form a legal agreement between you ("you", "your") and Owlka ("Owlka", "we", "us", "our"). They govern your access to and use of the Owlka iPhone app, the Owlka desktop app for macOS, the owlka.com website, the encrypted relay that links the apps, and any other software, services, or content we make available (together, the "Service").

BY DOWNLOADING, INSTALLING, ACCESSING, OR USING THE SERVICE YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE AND UNINSTALL THE APPS.

The Service is provided to you free of charge during a public beta. The disclaimers and limitations in these Terms are a material part of the bargain that makes free access possible. Read sections 9 (No warranty), 10 (Limitation of liability), 11 (User indemnity), and 12 (Limitation period) before you use the Service.

1. The agreement and who we are

Owlka is operated by Owlka Ltd, a company registered in England and Wales under company number 17266868, with its registered office at Singleton Court Business Park, Wonastow Road, Monmouth, Monmouthshire, NP25 5JA, United Kingdom. Correspondence: support@owlka.com. These Terms, together with our Privacy Policy at https://owlka.com/privacy and any product-specific terms we link to from inside the Service, are the entire agreement between you and Owlka regarding the Service. They supersede every prior or contemporaneous proposal, agreement, or communication on the same subject.

If you use the Service on behalf of an organisation, you represent that you have authority to bind that organisation, and "you" includes that organisation.

2. Beta status, experimental software, no service level

The Service is currently in a public beta. The software is experimental. It may contain bugs, errors, and security defects. Features may change, degrade, be added, removed, or be discontinued at any time, with or without notice. We do not commit to any service level, uptime, response time, recovery time, or availability target. We may suspend, throttle, or terminate the Service in whole or in part at our sole discretion. You acknowledge that the beta nature of the Service is a material factor in the disclaimers and limitations below.

If we end the beta and introduce a paid tier, we will update these Terms before any charge takes effect. Use of the beta does not entitle you to free or discounted access to any future paid tier.

3. Licence

Subject to your continued compliance with these Terms, Owlka grants you a personal, limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to install and use the Owlka apps on devices that you own or control, solely for your personal or internal business use. This licence ends automatically if you breach these Terms.

You may not, and you may not allow any third party to:

• copy, modify, translate, or create derivative works of the Service, except as expressly permitted by these Terms or by mandatory law;
• reverse-engineer, decompile, disassemble, or otherwise attempt to derive source code, algorithms, or non-public protocols of the Service, except to the limited extent that mandatory law expressly permits and only after first asking us in writing for the information you need;
• resell, rent, lease, sublicense, distribute, or commercially exploit the Service;
• remove, obscure, or alter any proprietary notices in the Service;
• use the Service to develop, train, or improve any competing product or service;
• scrape, crawl, harvest, or otherwise extract data from the Service by automated means, except as expressly permitted by a robots directive we publish;
• use the Service in a manner that imposes an unreasonable or disproportionately large load on our infrastructure, or that interferes with or disrupts the integrity, security, or performance of the Service;
• bypass, disable, or interfere with any security, rate-limiting, authentication, or access-control mechanism of the Service;
• use the Service in violation of any law, regulation, sanctions regime, or third-party right, or in violation of the Apple App Store Terms of Service, the Apple Media Services Terms, or any other distribution-platform terms applicable to the apps you have installed.

4. Bring your own AI provider

The Owlka apps wrap large-language-model tools that run on your own machine under your own Anthropic ("Claude") subscription or other model-provider account. You bring your own Anthropic Pro, Max, or API account. Owlka does not resell Anthropic, is not a partner of Anthropic, and does not proxy your model traffic. Your agreement with Anthropic (or any other provider) governs that traffic, including charges, rate limits, content policy, and acceptable use. You are responsible for securing your provider credentials and for complying with that provider's terms. Owlka is not responsible for outages, rate limits, model changes, content-policy enforcement, account suspensions, billing decisions, or any other act or omission of Anthropic or any other upstream provider.

5. Acceptable use

You agree not to use the Service, and not to permit anyone else to use the Service through your account or devices, to:

• break any law or regulation, or help anyone else to do so;
• harass, threaten, bully, stalk, defame, or intimidate any person;
• generate, request, store, share, or distribute child sexual abuse material or any content that sexualises minors;
• generate, request, store, share, or distribute terrorist content, content inciting violence, or content promoting self-harm;
• generate or distribute malware, ransomware, viruses, spyware, exploits, or any code intended to damage, disable, or gain unauthorised access to a computer, network, or device;
• generate or distribute content that infringes any intellectual-property right, right of publicity, right of privacy, or other right of any person;
• attempt to gain unauthorised access to other users' accounts, devices, content, or data, or to any system or network we operate;
• probe, scan, penetration-test, or otherwise test the vulnerability of the Service without our prior written permission;
• impersonate any person or entity, or misrepresent your affiliation with any person or entity;
• send unsolicited bulk messages, advertising, or spam through any function of the Service;
• use the Service to operate a competing service, including by scraping our pages, reverse-engineering our protocols, or harvesting user content;
• use the Service to build, deploy, or operate weapons systems, surveillance tooling intended to harm individuals or communities, or any application prohibited by the usage policy of Anthropic or any other upstream model provider;
• use the Service in violation of US, UK, EU, or other applicable export-control, sanctions, or anti-money-laundering laws.

We may investigate suspected breaches of this section and may suspend, restrict, or terminate your access to the Service at any time, with or without notice, and at our sole discretion, where we reasonably believe a breach has occurred or is likely.

6. Your content and accounts

You retain all rights to the prompts, files, code, messages, and other content you submit to or process through the Service ("Your Content"). You grant Owlka a limited, worldwide, royalty-free licence to host, transmit, and process Your Content solely as necessary to operate and provide the Service to you. We do not claim ownership of Your Content and we do not use Your Content to train any AI model. The encrypted relay between your phone and your desktop cannot read Your Content. Handling of personal data within Your Content is described in our Privacy Policy.

You are solely responsible for Your Content and for any consequences of submitting, processing, transmitting, or relying on it.

You are responsible for safeguarding any credentials, pairing keys, encryption keys, and devices that grant access to your Owlka account or paired desktops. Owlka cannot recover lost pairing keys or encryption keys. Loss of those keys results in loss of access to data they protect, and Owlka has no liability for that loss.

7. AI output disclaimer

The Service surfaces output from large language models and other AI systems. AI output is probabilistic and can be wrong, misleading, fabricated, biased, or unsafe. AI systems can invent facts, citations, code, identities, and quotations that look correct but are not. You are solely responsible for reviewing AI output before relying on it or taking any action based on it.

The Service does not provide medical, legal, financial, tax, regulatory, safety-of-life, or other professional advice. Any content in or generated by the Service that resembles such advice is for general information only. Consult a qualified professional before making any decision that has legal, financial, medical, or safety consequences. You assume all risk of acting on AI output.

8. Third-party services

The Service interoperates with third-party services, including but not limited to Anthropic (Claude), Apple (App Store, iCloud, push notifications, StoreKit, sign-in services), and any other provider you connect to it. These third-party services are governed by their own terms and privacy policies. Owlka is not responsible for the availability, accuracy, completeness, security, or content of any third-party service, or for any act or omission of any third-party provider. Your use of a third-party service through the Service is at your own risk.

9. No warranty

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS, AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OWLKA, ITS LICENSORS, AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY WARRANTY OR CONDITION OF:

• MERCHANTABILITY OR SATISFACTORY QUALITY;
• FITNESS FOR A PARTICULAR PURPOSE;
• NON-INFRINGEMENT;
• ACCURACY, COMPLETENESS, OR RELIABILITY OF AI OUTPUT OR ANY OTHER CONTENT;
• UNINTERRUPTED, TIMELY, OR ERROR-FREE OPERATION;
• AVAILABILITY, UPTIME, OR THROUGHPUT;
• SECURITY, ABSENCE OF DEFECTS, OR ABSENCE OF MALICIOUS CODE;
• FREEDOM FROM DATA LOSS, DATA CORRUPTION, OR UNAUTHORISED ACCESS;
• ANY WARRANTY ARISING FROM A COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.

NO ADVICE OR INFORMATION OBTAINED FROM OWLKA OR THROUGH THE SERVICE CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS. YOU USE THE SERVICE AT YOUR SOLE RISK.

Some jurisdictions do not allow the exclusion of certain warranties. To the extent any disclaimer in this section is unenforceable, the warranty is limited to the minimum scope and duration required by applicable law.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

(a) IN NO EVENT WILL OWLKA, ITS OWNERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, OPPORTUNITY, GOODWILL, REPUTATION, USE, DATA, CONTENT, OR OTHER INTANGIBLE LOSS; OR FOR BUSINESS INTERRUPTION, COST OF SUBSTITUTE GOODS OR SERVICES, OR THE COST OF DEFECT REMEDIATION; ARISING OUT OF OR IN CONNECTION WITH THE SERVICE, THESE TERMS, OR ANY ACT OR OMISSION RELATED TO THE SERVICE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, OR OTHERWISE, AND WHETHER OR NOT OWLKA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

(b) IN NO EVENT WILL OWLKA'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE SERVICE OR THESE TERMS EXCEED THE GREATER OF (i) THE TOTAL AMOUNT YOU PAID OWLKA FOR THE SERVICE IN THE TWELVE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (ii) FIFTY POUNDS STERLING (GBP 50). BECAUSE THE SERVICE IS PROVIDED FREE OF CHARGE DURING THE BETA, THE TWELVE-MONTH AMOUNT WILL TYPICALLY BE ZERO AND THIS CAP WILL DEFAULT TO GBP 50.

(c) THE FOREGOING LIMITATIONS APPLY EVEN IF ANY LIMITED REMEDY IN THESE TERMS IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. EACH PROVISION OF THESE TERMS THAT LIMITS LIABILITY, DISCLAIMS WARRANTIES, OR EXCLUDES DAMAGES IS A SEPARATELY NEGOTIATED ALLOCATION OF RISK AND IS A FUNDAMENTAL BASIS OF THE BARGAIN BETWEEN YOU AND OWLKA.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law, including but not limited to:

• liability for death or personal injury caused by negligence;
• liability for fraud or fraudulent misrepresentation;
• liability for breach of the statutory rights of consumers that cannot be lawfully excluded, including under the UK Consumer Rights Act 2015 in the United Kingdom, equivalent consumer-protection law in the European Union, and the laws of US states (including California, New York, and Massachusetts) where mandatory consumer protections apply.

Where applicable law does not allow some or all of the exclusions or limitations in this section, those exclusions or limitations will apply to you only to the maximum extent permitted by that law.

11. Indemnity

To the maximum extent permitted by applicable law, you will defend, indemnify, and hold harmless Owlka and its owners, employees, contractors, agents, licensors, and suppliers from and against any and all third-party claims, demands, actions, proceedings, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• your access to or use of the Service;
• Your Content;
• your breach of these Terms;
• your violation of any law, regulation, or third-party right;
• any decision you take or fail to take in reliance on AI output produced through the Service.

Owlka may, at its option, assume the exclusive defence and control of any matter for which you are required to indemnify us, in which case you will cooperate with our defence. You will not settle any matter that affects Owlka without Owlka's prior written consent.

12. Limitation period

To the maximum extent permitted by applicable law, any claim or cause of action arising out of or relating to the Service or these Terms must be brought within one (1) year after the cause of action first arose, or it is permanently barred. Where applicable law does not allow a one-year limitation period and instead requires a shorter limitation period, that shorter period applies; where applicable law does not allow a one-year limitation period and instead requires a longer one, the shortest period permitted by that law applies.

13. Termination

You may stop using the Service at any time by uninstalling the apps. You may delete your account from inside the iPhone app under Settings, Account, Delete account, or by emailing support@owlka.com.

Owlka may suspend, restrict, or terminate your access to all or part of the Service, with or without cause and with or without notice, including if we reasonably believe you have breached these Terms, if continued provision would expose us to legal or security risk, if a third-party provider on which the Service depends becomes unavailable, or if we discontinue the Service. We will give you reasonable notice where the circumstances allow.

On termination:

• the licences granted to you under section 3 end immediately;
• you must stop using the Service and uninstall the apps;
• relay-side device records associated with your account will be deleted within thirty (30) days, except where retention is required by law or is necessary to defend a legal claim;
• data stored on your own desktop or phone remains under your control on your own device, unless and until you delete it;
• the sections of these Terms that by their nature should survive termination will survive, including sections 6 (Your content), 9 (No warranty), 10 (Limitation of liability), 11 (Indemnity), 12 (Limitation period), 14 (Apple App Store terms), 15 (Governing law), 16 (Disputes), 17 (Severability and miscellaneous), and any defined terms used in those sections.

14. Apple App Store terms

This section applies to the Owlka iPhone app obtained through the Apple App Store (the "App"):

• You and Owlka acknowledge that these Terms are entered into between you and Owlka, and not with Apple. Apple is not responsible for the App or its content. Owlka, not Apple, is solely responsible for the App.
• These Terms grant you the right to use the App only on an Apple-branded device that you own or control, and only as permitted by the Apple Media Services Terms and the Apple Usage Rules in the App Store Terms.
• Apple has no obligation to provide any maintenance or support services for the App.
• To the maximum extent permitted by applicable law, Apple has no warranty obligation whatsoever with respect to the App. In the event of any failure of the App to conform to any applicable warranty that cannot be disclaimed, you may notify Apple, and Apple will refund the purchase price of the App to you (if any); any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty are the sole responsibility of Owlka.
• Owlka, not Apple, is responsible for addressing any claims you or any third party has relating to the App or your possession or use of the App, including product-liability claims, claims that the App fails to conform to any applicable legal or regulatory requirement, claims arising under consumer-protection, privacy, or similar legislation, and intellectual-property infringement claims.
• You represent and warrant that you are not located in a country that is subject to a US government embargo or that has been designated by the US government as a "terrorist-supporting" country, and that you are not on any US government list of prohibited or restricted parties.
• Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

Apple's standard end-user licence agreement is available at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/. To the extent these Terms grant you fewer rights than Apple's standard EULA in any respect that is required to be granted by Apple, those rights are granted to you under these Terms.

15. Governing law

These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of England and Wales.

If you are a consumer resident in another part of the United Kingdom or in the European Union, you also benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in this section affects your rights as a consumer to rely on those mandatory provisions.

16. Disputes

Before starting any formal proceeding, you agree to contact us at support@owlka.com and to attempt in good faith to resolve the dispute informally for a period of at least sixty (60) days.

If the dispute is not resolved informally, the courts of England and Wales will have exclusive jurisdiction, except that:

• consumers resident in Scotland or Northern Ireland may bring proceedings in their local courts;
• consumers resident in the European Union may bring proceedings in the courts of their country of residence, where required by applicable law;
• Owlka may bring proceedings to protect its intellectual-property rights, to obtain injunctive relief, or to enforce these Terms in any court of competent jurisdiction.

We have chosen not to require binding arbitration. Mandatory consumer arbitration is unenforceable for UK and EU consumers, and we prefer one consistent forum across jurisdictions.

17. Severability and miscellaneous

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.

Our failure to enforce any provision of these Terms is not a waiver of that provision or of any other provision. Any waiver must be in writing and signed by Owlka to be effective.

You may not assign or transfer these Terms or any of your rights or obligations under them without our prior written consent. Any attempted assignment in breach of this section is void. We may assign these Terms in whole or in part at any time, including to a successor in interest in connection with a merger, acquisition, or sale of assets.

No agency, partnership, joint venture, employment, or fiduciary relationship is created by these Terms.

Headings are for convenience only and do not affect interpretation.

18. Changes to these Terms

We may change these Terms from time to time. If we make a material change, we will update the "Last updated" date at the top of this page and, where reasonable, notify active users inside the app or by email at least seven (7) days before the change takes effect. Continued use of the Service after the effective date of any change means you accept the updated Terms. If you do not agree to a change, your sole remedy is to stop using the Service and uninstall the apps before the effective date.

19. Consumer rights notice

Nothing in these Terms is intended to exclude or limit any non-excludable statutory right you have as a consumer. In the United Kingdom, the UK Consumer Rights Act 2015 gives consumers rights that include a right to digital content of satisfactory quality, fit for purpose, and as described, and a right to a remedy where digital content does not meet those standards. Those rights are not affected by these Terms. If you are a consumer resident in the European Union, you have similar non-excludable rights under EU law and the law of your member state. If you are a consumer resident in the United States, you may have additional non-excludable rights under the consumer-protection laws of your state, including California (including the Song-Beverly Consumer Warranty Act and the California Consumer Privacy Act), New York, and Massachusetts. To the extent any provision of these Terms conflicts with a non-excludable consumer right, the consumer right prevails over that provision, and the remaining provisions continue in effect.

20. Contact

Owlka Ltd, a company registered in England and Wales under company number 17266868. Registered office: Singleton Court Business Park, Wonastow Road, Monmouth, Monmouthshire, NP25 5JA, United Kingdom.

General and legal: support@owlka.com.

Owlka is provided as-is during a public beta. Use at your own risk. If any part of these Terms is held unenforceable, the rest survives.